Who needs to be involved?
For an Islington enquiry, tell us whether you are the occupier, owner or person managing the premises. The person who first discovers the problem may not hold keys to every affected space or have authority to approve work. Establish a contact who can answer questions about the property and make access decisions. This avoids a visit being planned around information that another party cannot confirm.
Keep the initial description factual: the room, the evidence and when it was noticed. Forwarding a brief written account is often more helpful than several people giving different versions of the same event. Do not assume that the location of a sighting proves where an infestation began. Responsibility for charges or repairs may depend on the tenancy and circumstances; this service page does not decide those matters.

