Give a household brief, not a personal history
The useful information is which rooms are involved, what evidence has been observed and what practical arrangements may affect access or preparation. Tell the team about belongings or occupants’ requirements that are relevant to the proposed work. Avoid sending unnecessary personal information simply because the concern occurs in a private home. Questions that affect the service can be raised without turning the enquiry into an unrelated household record.
For Marylebone pest control, start with the postcode and the current observation. Explain who can arrange entry and who will receive instructions. Where an owner or managing agent is involved, make the approval route clear. The household brief should help organise assessment, not establish a pest from the way the property is occupied.

