Identify the property behind the current concern
Give the relevant address details privately and explain which observation belongs there. A managing contact may hold several service records, but one property’s findings do not diagnose another. State the date, location and source of the current report. Keep earlier work at a different address as background only where it is genuinely relevant to the question.
For Rotherhithe pest help, describe the actual premises and the current concern. Do not infer a shared condition from common ownership, management or nearby locations. If an enquiry mentions several properties, make their separate status explicit so the team does not unintentionally discuss access or treatment for the wrong address.

