What was found before the changes began?
For a Stratford enquiry involving moving or packing, describe the first observation and its original location. Say what has since been boxed, moved, cleaned or discarded. The current arrangement may differ from what prompted the concern, so the team needs both parts of the account. A move or recent journey can be relevant context without proving where a pest came from.
If rooms are being handed over or access is time-limited, explain the real constraint when asking about a visit. Do not infer a guaranteed appointment from the deadline you are working towards. The booking team will discuss availability and the assessment required. The purpose is to keep the enquiry accurate while changes are taking place, not to diagnose from the fact that furniture has moved.

