Explain the pest concern before describing other work
State the observed sign, location and date and whether the pest has been identified. Explain relevant maintenance history as background without treating it as the established cause. The team needs to understand the evidence and assessment question before deciding how a property task may relate to the proposed pest service.
For Southwark enquiries, describe the actual premises and who manages access. Location does not establish a building defect, pest route or prevalence claim. If another contractor has supplied information, keep their observation or recommendation in its original status. An instruction from another service is not automatically a pest finding or part of the pest quotation.

