A household concern or an operational problem?
For Greenwich enquiries, the use of the property shapes the conversation. An occupier may need help with a bedroom or storage cupboard, while a business manager may need to coordinate staff, deliveries and access to working areas. Tell us what must remain available during assessment and who can authorise changes. We do not assume that a local address is a restaurant, rental home or any other particular property type.
Describe the evidence without overstating the extent. One reported sighting and a documented pattern across several rooms are different starting points. Keep relevant observations available for the person arranging the appointment. Where premises are shared, explain which areas your organisation controls and which belong to someone else; treatment cannot be planned around access that has not been agreed.

